Return and Exchange | EZPZ Pte Ltd Singapore

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Return and Exchange

Our Returns and Exchange policy lasts 7 days. You will have 7 days from the date of purchase to exchange or return the product. To be eligible, your item must be unused and in the same condition that you received it. It must also be in the original packaging with proof of purchase (order invoice).

Returns

  • Full purchase price refunded minus 10% restocking fee.
  • Customer pays return shipping cost.

Refunds (if applicable) 

  • Please contact us at shop@ezpz.com.sg and we will be happy to guide you through the refund process. 
  • Once approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable) 
You may exchange your purchase in the event it is defective, damaged on an incorrect order. If you need to exchange your purchase, send us an email at shop@ezpz.com.sg and we will be happy to guide you through the process.

Shipping 
Please note that you will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.